Bussey's is a family owned and operated floral design firm. We would very much appreciate hearing your feedback on the flowers, plant or occasion themed gift that we delivered for you. Please take a few minutes and submit a review, telling others about your experience with us. Every floral arrangement that we create comes with our 100% customer satisfaction guarantee. If for any reason you don't absolutely love the floral design we created for you, just contact one of our flower shops. We will replace that arrangement with one of equal or greater value and will deliver the new arrangement absolutely free of charge.